BridgeWays Case Management

Why choose BridgeWays?

BridgeWays Case Management at MRC Industries is dedicated to providing comprehensive and personalized support to individuals with disabilities, guiding them on their journey towards independence and fulfillment. Our team of experienced case managers works closely with each individual to assess their needs, identify goals, and develop customized care plans tailored to their unique circumstances. Whether it’s navigating healthcare systems, accessing community resources, coordinating services, or advocating for rights and benefits, we are committed to providing compassionate and knowledgeable assistance every step of the way. Through collaborative partnerships and a client-centered approach, BridgeWays Case Management empowers individuals to overcome barriers, maximize their potential, and achieve greater self-sufficiency. At MRC Industries, we believe that everyone deserves the opportunity to thrive, and BridgeWays Case Management is dedicated to ensuring that individuals with disabilities receive the support they need to live meaningful and fulfilling lives.

Knowledgeable, Experienced, Caring Staff

BridgeWays trained and licensed team includes both Case Managers and Peer Supports who are dedicated to providing excellence in case management and support services. From discussing everyday problems to handling critical situations, BridgeWays staff will listen and take action. During operating hours, there is a Qualified On Call Case Manager to address immediate concerns.


The BridgeWays team provides education about diagnoses, medications and their side effects, and other health-related issues to participants. Family members and friends can also receive education about mental illness, support, and referrals when appropriate.

Referrals and Coordination

BridgeWays assures quality, seamless care by assisting, coordinating, and making referrals to a variety of services available in the community, including: medical, dental, employment, housing, transportation, pharmaceutical, financial, psychotherapy, substance abuse, and social activities.

Individual Attention and Planning

BridgeWays assists individuals in designing a team of service providers that will help them define and reach their goals, realize their potential as full participants in the community, and move down their own path toward a self-directed future. BridgeWays Case Management team provides comprehensive assessments and Person Centered Planning to achieve identified goals; medication monitoring; assistance with obtaining housing and maintaining safe housing; assistance with obtaining and maintaining benefits; linking to and from vital appointments necessary for health and independence; help in budgeting and coordinating transportation as well as providing referrals to community resources for social, educational, vocational and recreational growth and development.

Convenient Location

BridgeWays is conveniently located at

1606 South Burdick
Kalamazoo, MI

on the South Burdick Metro Transit bus line directly across from the Michigan Works building.

Enroll in BridgeWays Today!

Referrals and authorizations for BridgeWays Case Management may be obtained by calling Integrated Services of Kalamazoo Urgent Care / Access Center at (269) 373-6000. Questions? Feel free to send us an email.
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